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New Jersey Walk in Tub Customer Reviews

We are proud to serve homeowners in the great state of New Jersey.

Our customers are the most important part of our business and nothing makes us more happy than hearing from them after a completed project! Independent Home Walk-In Tubs is a ConsumerAffairs accredited company with a 5 out of 5 stars rating and an A+ rating with the Better Business Bureau.

We know your walk in tub is an important investment and we can’t wait to include your story on this page along with our other happy customers in New Jersey! Call (732) 490-7856 today for your free price quote.

Here are some testimonials from happy New Jersey walk in tub customers:

I don’t usually write reviews but felt compelled to this time. I purchased a walk in tub from Independent Home about 1 yr ago. It was delivered by two young gentlemen on the agreed upon day and was place just where I needed it. After I got it hooked up I had a problem and when I called about it I was reassured that it would be taken care of ASAP, and it was done.

Now a year has gone by and I had another problem. I called and was told again it would be taken care of. They sent a young man named Anthony to service the tub. When Anthony got here he went straight to work investigating the problem and said he had to order a part for the tub. The parts come directly to me. Anthony called me to inquire if I received the parts. He called and said he was going to be tied up on another job and he would call to set up a date for repair. A week went by and true to his word he called and took care of the problem.

Usually when the “I have to order parts” you’re in for a long wait and problems getting the serviceman back. I am extremely pleased to say that this did not happen. In my dealings with Independent Homes I found the company to be true to their word and backs up what they sell. When I have called them I was always treated with respect and what I said actually did mean something to them. This I have found refreshing and Independent Homes is the most reputable company I have dealt with in many years, and their employees are truly gentlemen in every aspect and I would recommend them to anyone.

- Stephen G. of Maple Shade, NJ

Independent Home had the best score when I checked online so I contacted them and went with them. I had a very good experience with the salesman and the installer was top notch. He did a wonderful job. When he installed my tub, he had to cut a part of the wall out in order to get the tub I wanted in, and change the baseboard heating. There were so many things to be done and everything just turned out perfect. I’m very happy.

- James of Pennington, NJ

Received the tub within one week and couldn’t believe how quickly the tub was installed that same day. My mother used the jets this weekend and was thrilled. Thanks again ** for recommending both hydrotherapy jets for mom.

- Amanda of Teaneck, NJ

I highly recommend Independent Home. From my first phone call to the final installation was a very professional and friendly experience. The sales reps were informative and very knowledgeable. They immediately understood what my needs were and advised me of all my options. They were very patient and helped me determine what was right for me. My tub came on time and the installation was so fast. ** the installer was clean, neat and also very nice to deal with. I was so very pleased with this company – they did exactly what they said they were going to do. I am enjoying my tub and so glad I listened to and put in a few extra jets. Thank you Independent Home! I will recommend you to all my friends.

- Alice of Englewood, NJ

I called a couple of other companies and they make appointments with you, but then they don’t show up and they don’t call. I assumed they didn’t have the guts to call me or even tell me their reason why they can’t make it, so I don’t want to deal with them. But when I first spoke to someone from Independent Home and he said that he’s coming out to see me, he was there. Any questions I had, he answered them promptly. What the man said he was going to do, he did. There was no substituting this for this. The model that we went with is a 52-inch, one of their bigger models, and it has the massaging jets in it.

Very surprisingly, there was no question with the selling process when we purchased the tub from the Independent Home dealer, their sales rep came down and told us about the tubs and anything you want to ask about them. They didn’t seem to be pushy at all…that’s one of the things I liked about them. I want to know what I’m buying.

The main technician is a really good technician. When it first started out, there were two guys…It’s quite a demolition. You get the old one out, and you get the new one in place. From that point — I’ve got to say this for the man — the man does quality work. He went through various stages…It had to be exactly as he wants it or it’s going to get redone. I’m very impressed with his work.

The people from Independent Home are very reliable. They did exactly what they said they were going to do. If you have a problem, they’re right there. I can’t complain. I’m very satisfied. The tub does everything they said it would do and it’s good that way. I got pretty well beaten up over the years and that tub makes a big difference, a really big difference.

Steve of Lakewood, NJ